Your Privacy Matters to Us

Simple, transparent information about how we collect and use your data.

Our Commitment

This privacy policy explains how AssetOps (including FencingOps and RoofingOps) collects, uses, and protects your information when you use our services or website.

Last updated: 11/30/2025

Information We Collect

When you request a quote or consultation:

Full name
Phone number
Email address
ZIP code
Property type
Service needs
Project description (optional)
Photos (optional)

When vendors register:

Business name and license information
Contact information
Service areas and specialties

SMS Communications:

Phone number (E.164 format for SMS delivery)
Message content (conversations with Alfred AI and support)
Message delivery status and timestamps
SMS opt-in/opt-out preferences

How We Use Your Information

Contact you to schedule consultations and provide quotes
Match you with qualified contractors in your area
Send you updates about your projects
Communicate with you via SMS about your project, quotes, scheduling, and service updates
Improve our services and website experience

Information Sharing

We DO NOT sell your information

Your personal information is never sold to third parties for marketing purposes.

We may share your information with:

Qualified contractors in your area to provide quotes and services
Service providers who help us operate our website and business
SMS Service Providers: Twilio for SMS message delivery and two-way communication
Legal authorities if required by law

SMS Communications

We use SMS as our primary communication channel for project coordination. When you submit a quote request, you consent to receive automated text messages.

SMS Data Collection:

Phone numbers are stored in encrypted format
Message content is retained for service quality and dispute resolution
Delivery status is tracked for operational purposes
You can opt out at any time by replying STOP

Your SMS Rights: You may opt out of SMS communications at any time without affecting your ability to use our services through other channels. Standard message and data rates apply.

Your Rights

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

Data Security

We use industry-standard security measures to protect your information, including encrypted data transmission and secure storage. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Email: info@assetops.co

Policy Changes

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated date.